Faqs

  • Orders are processed within 1–2 business days.

  • For New Zealand Orders

    • standard shipping: 2-3 days

    For Australian Orders

    • standard international shipping: 5–10 business days

  • Of course! Tracking information will be provided via email once your order is shipped.

  • Yes, but currently only to Australia.

Shipping

  • Your perfect set, in four steps.

    01. prep
    Clean hands and gently push back cuticles. buff and cleanse nails for a smooth, oil-free base.

    02. size
    Select your fit.

    03. apply
    Choose your wear:

    • glue – for weeks of wear

    • tabs – for a night out

      press and hold for 15 seconds.

    04. Finish
    File the tips until smooth - or file to your desired shape. Hydrate your cuticles an hour after application.

  • With proper application and care, our nails can last 2 -3 weeks with our glue.

    Our tabs offer short-term wear of 1-3 days.

  • Yes. If removed carefully, all of our nails can be reused - plus our sets come with multiple sizes and spares.

  • each set includes 24 nails in 12 inclusive sizes to ensure the perfect fit for every nail xo

Product
Returns and refunds

  • We do not offer refunds, returns, or exchanges, as all sales are final. Please note, Press’d up reserves the right to decline any requests for returns, reshipments, or refunds. However, in the unlikely event that your order arrives damaged or wrong, please contact us within 48 hours of receiving your order. Be sure to include photos of the damage and a screenshot of your order confirmation email. To begin this process, visit our contact us page.

  • No. When applied correctly, our glue and adhesive tabs are safe and gentle on your natural nails.

  • Orders can only be canceled or changed before they are processed. Contact us immediately if you need assistance.

  • Soak your nails in warm, soapy water for 10–15 minutes, then gently lift the edges to remove them. Avoid force to prevent nail damage.

General